Social Media Coordinator Job at National Network Of Abortion Funds, Oakland, CA

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  • National Network Of Abortion Funds
  • Oakland, CA

Job Description

Application Deadline : August 1, 2024, 11:59PM CT for full consideration

Instructions: Click the following link abortionfunds.bamboohr.com/jobs and upload your resume and cover letter. If you have any questions or trouble with the application process, send a message to jobs [at] abortionfunds.org

Estimated Date to Hire: October 21, 2024

Hiring Timeline: The hiring timeline listed here is our best estimate, and intended to assist applicants with planning throughout the process. If the timeline changes by more than a week, we will inform all applicants.

  • July 4 - Job Posting Open
  • August 1 - Job Posting Closes
  • August 19 - Conduct Phone Screens
  • September 2 - Conduct Virtual Interviews
  • September 19 - Conduct Final Interviews
  • September 26 - Selection, Reference Checks & Job Offer
  • October 21 - Day One!
Are you looking for us?

You are thrilled to use your social media and messaging skills as a megaphone for abortion access. You enjoy engaging people on social media with high-impact content. Your finger is always on the pulse of whats going on, and you are constantly seeing opportunities in multi-platform media moments. Youre a collaboration specialist who infuses your work with compelling and creative content.

Organizational Overview:

The National Network of Abortion Funds (NNAF) builds power with members to remove financial and logistical barriers to abortion access by centering people who have abortions and organizing at the intersections of racial, economic and reproductive justice. Together with our members, we advocate for cultural and political change to ensure access for people who face the greatest obstacles to abortion access: people with lower income, people of color, young people, and transgender and gender nonconforming people. This is an exciting time for NNAF as we grow, nurture new funds emerging in underserved areas, deepen our support for funds working within the reproductive justice framework, and co-lead a bold national coalition campaign to increase abortion access by restoring Medicaid coverage for abortion. We are working to make access to abortion a reality for everyone, no matter their resources. We are building a movement, mentoring young leaders, and working toward a world in which everyone can shape their own futures and families. We invite you to join us as the newest member of our dedicated and growing team at a time when we are explicitly focused on scaling our network and building the infrastructure of abortion funds to be fully staffed organizations with robust abortion funding budgets.

NNAF is comprised of a multi-racial, multi-religious, gender expansive staff of 70, located across the United States. We know how important it is to support our remote staff to maintain connection and cohesiveness as a team. To this end, we ensure weekly one-on-one supervision, face-to-face virtual staff meetings, quarterly in-person meetings, and more.

Title: Social Media Coordinator

Supervised by: Digital Engagement and Accessibility Manager

Supervises: N/A

Status: The position is full-time, non-exempt, salaried.

Union position: Yes

Compensation: $71,085 - $74,640, commensurate with experience, with competitive benefits package

Location: Flexible (Remote)

Benefits: Best in Class benefits package currently including 100% employer paid health insurance plus 50% for dependents/families, a 5% employer retirement match, 32-hour work weeks, 3 weeks vacation, 13 holidays, generous sick time, and a commitment to professional development.

Position Description

The Social Media Coordinator is responsible for advancing NNAFs messaging and narrative priorities through innovative, multiplatform social media strategies. They will work with the Communications team, across the organization, and with the abortion funds membership to advance NNAFs mission and identity. They will develop and implement creative social media campaigns, create high-impact content, and nurture consistent community engagement. The Social Media Coordinator will oversee all social media platforms and support all relevant organizational projects and initiatives.

Essential Job Functions

Social Media Content Strategy & Implementation (approximately 50% of the position)

  • Primary owner of social media content creation for annual campaigns, including Fund-a-Thon, Taco or Bev Challenge, Heart-to-Heart, and annual fundraising appeals.
  • Create, manage, and post social media content across all NNAF social media platforms (including Twitter/X, Instagram/Threads, Facebook, and TikTok) to advance NNAF communications goals at the intersections of racial, economic, gender, and reproductive justice.
  • Diligent upkeep of social media-focused content calendar and collaboration tools that drive collaboration and organizational voice alignment.
  • Develop compelling copy and creative content for social media accounts, consistent with established style guides for language and branding; collaborating with staff designers to develop graphics or using provided templates when appropriate.
  • Create and curate social media-focused video content.
  • Increase engagement, followers, and click-throughs across all channels.
  • Actively monitor social channels for key narratives, current events, and relevant issues that build deeper engagement with organizations current base and invite in new supporters.
  • Identify news, trends, and other opportunities to engage with or amplify partners and abortion fund network members.
  • Ensure social content is in compliance with NNAFs 501(c)(3) non-profit status.

Community Management and Engagement (approximately 20% of the position)

  • Monitor and respond to comments and messages on all social media platforms, including responding to requests for abortion funding and deleting anti-abortion comments.
  • Identify rapid response opportunities connected to policy developments, current events, and pop culture to ignite conversation and action.
  • Develop and maintain partnerships with influencers and individual members, including coordinating social media mobilization influencer program.
  • Support the development of strategic partnerships by monitoring, curating, and proactively amplifying social media content, including direct conversation, citing/tagging, and developing joint content with and from partner organizations, relevant news organizations, influencers, and grassroots activists.

Fund Support and Technical Assistance (approximately 10% of the position)

  • Work with fellow team members to provide technical assistance and training materials to funds on topics such as campaigns and digital engagement that build funds communications capacity and readiness for scaling.

Reporting, analytics, measurement/metrics (approximately 10% of the position)

  • Monitor social media performance and track analytics to inform social strategy and optimize content engagement and reach.
  • Work with Digital Engagement and Accessibility Manager to establish, and reach, goals and benchmark metrics for organizations social media.
  • Assist in compiling, analyzing, and delivering annual, monthly, and campaign-based performance metric reports; analyze report data to identify ways to improve NNAFs social media work going forward; work with Communications team to use NNAFs platform and resources to report back evolving social media best practices to member organizations.

Other (approximately 10% of the position)

  • Actively participate in required convenings, summits, retreats, and staff meetings, and participate in required virtual staff communications.
  • Protect the organization by keeping information confidential.
  • Update professional knowledge by participating in educational opportunities approved by NNAF, maintaining networks, and participating in professional organizations as relevant to your role.
  • Perform duties required of all staff to support smooth internal operations such as submitting timely expense reports, reimbursement requests, and timesheets.
  • Perform other duties as assigned by the Digital Engagement and Accessibility Manager and Communications Director.
Travel Expectations

Ability to travel as job requires, approximately six times minimum per year. Travel will primarily be overnight, for approximately 2-5 days, and national. Regardless of where employee lives, and barring travel delays outside of an individuals control, employee must be able to arrive at destination on-time.

Benchmarks
  • Create two new social media mini-campaigns (either connected to or independent of Fund-a-Thon or Heart-to-Heart) focused on social media strategy and engagement, in coordination with Digital Engagement and Accessibility Coordinator, Organizing Coordinator, and/or Design and Branding Coordinator.
  • Ensure that social media interaction and engagement to individual members comprises 10% of outgoing social media content for the year, via social media mobilization team content creation, and that member funds comprise 30% of total outgoing social media content for the year.
  • Provide direct technical communications assistance to 25% of member funds (examples include training, programming participation, one-on-one calls, resource creation).
  • Submit all baseline work accurately and on time every cycle. Baseline work includes bill.com (monthly) submissions or submitting reimbursements within 30 days of expenses, workplanning in Trello (keeping your own annual and quarterly workplan updated and participating in maintaining your department's), Slack and email communication (daily), timesheets in ADP (bi-weekly), participating in all staff meetings (monthly) and department meetings, and consistently working core hours.
Qualifications

Job experience requirements

  • Two to three years of relevant work experience focused on social media content creation and community management.

Specific skill sets

  • Skilled social media coordination and communication experience.
  • Strong, effective writer with excellent proofreading skills and a knack for creating engaging content while understanding and communicating in an organizations voice.
  • Understanding of strong visual design and brand consistency, and a desire to work with designers on staff to execute content ideas in line with NNAFs visual brand.
  • Experience creating social video or animation for Instagram Reels,TikTok or Youtube.
  • Experience editing graphics with Canva or Photoshop.
  • Solid experience gathering analytics data, creating detailed analytics reports for social media platforms, and coordinating and proposing how data informs content strategy.
  • Familiarity with language justice and accessibility best practices on all social platforms including writing image descriptions, alt text, and captions.
  • Commitment to and alignment with NNAFs mission and values and savvy with intersectional message development.
  • Ability to identify complex problems and review related information to develop nuanced, compelling content and calls to action.
  • Experience with developing and maintaining constructive and cooperative working relationships with internal teams and outside partner organizations, including strong relational skills for media engagement.
  • Aptitude for analyzing information and evaluating results to choose the best solution.
  • Excellent, detail-oriented project management skills and exceptional time management skills.
  • Willingness to use Slack for communication and collaboration.
  • Strong reading and comprehension skills, and willingness to absorb considerable amounts of reading materials.

Preferred skill sets

  • Knowledgeable about digital engagement/organizing and social media management.
  • Experience with abortion funds, and with a communications focus in particular.
  • Previous experience with Slack.

Qualities

  • Committed to abortion access and full reproductive health care for all.
  • Committed to an intersectional framework that includes, but is not limited to gender, economic, and racial justice.
  • Ability to enjoy collaboration and be a part of a dynamic, highly productive and integrated team; maintain flexibility and effectively manage ambiguity in a responsive work environment.
  • Self-motivated, resourceful, creative, and able to work without significant day-to-day supervision.
  • Open to giving and receiving feedback and committed to practicing this regularly.
  • Belief in bucking the trend through progressive policies to create a new vision for our future.
  • Appreciation of working with diverse staff and board in an organization committed to racial justice.
Work Environment

The physical demands and work environment described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with different abilities to perform the essential functions.

  • Depending on location, a combination of in-office and virtual office at this time. Must be able to participate in online virtual communications including email, video conferencing, and other online tools used to facilitate virtual office culture and work sharing.
  • This position is full time, with employees regular full time schedule to be approved by supervisor. Regular hours must include attendance during core business hours from 12:00pm 5:00pm Eastern Time, Monday through Thursday. Occasional work on evenings and weekends as needed.
  • Must be able to conduct business in English; however, fluency in languages other than English is a plus.
  • Smoke- and drug-free environment.
  • Some work at off-site locations may be required; NNAF aims for accessibility in any off-site location that we have control of, but some of them may not be fully accessible.
  • This role routinely uses standard office equipment such as computers, phones, and scanners. Employees are regularly required to communicate effectively via computer, via phone, and in person.
  • This role requires frequent sitting.

NNAF is an equal opportunity employer and does not discriminate against any individual based on any non-merit factor, and is committed to an equitable workplace where everyone is treated as a respected and valued member of the team. In fact, NNAF actively seeks to build and maintain a diverse staff with regard to race, culture, ethnicity, class, religion, physical ability, age, gender, and sexual orientation. As an organization working in solidarity with the reproductive justice movement, NNAF is committed to fostering the leadership and elevating the voices of women, young people, people of color, Native people, immigrant and refugees, low-income people, LGBTQ+, gender non-conforming, and non-binary people, people who have had abortions, people with disabilities, young parents, people who were formerly imprisoned, people who have received funding for abortions, and people living in the many intersections of these experiences. We encourage people from these communities to apply.

Job Tags

Holiday work, Full time, Temporary work, Work experience placement, Remote job, Flexible hours, Night shift, Weekend work, Afternoon shift, Monday to Thursday,

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